Refund policy
Last updated: June 13, 2025
At CheckUpKit, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your product, we’re here to help. Please review our refund policy below to understand your rights and options.
We offer refunds under the following conditions:
- Product is Defective: If you receive a damaged or defective product, you are eligible for a full refund or replacement.
- Incorrect Product Received: If we accidentally ship you the wrong product, we will offer a refund or replacement once the product is returned to us.
- No Longer Needed: If you no longer need the product and it is unopened, you can request a refund within 30 days of purchase. Please note that the product must be in its original, unopened condition to qualify.
Exclusions:
- If the product has been opened or used, it may not be eligible for a refund unless it is defective.
- Sale or discounted items may have different terms, which will be specified at the time of purchase.
If you believe you qualify for a refund, please follow these steps:
- Contact Us: Reach out to our customer support team at [Insert Contact Email] within 30 days of receiving your product.
- Provide Information: Include your order number, a description of the issue, and any relevant photos (if applicable).
- Return the Product: If requested, send the product back to us in its original condition. We will provide you with a prepaid return label if the return is due to a defect or error on our part.
Once we receive your returned item (if applicable), we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during purchase. Please note that your bank or payment provider may take additional time to process and post the refund to your account.
Shipping fees are non-refundable unless the return is due to a defect or error on our part. If the item is returned for any other reason, the cost of return shipping will be deducted from your refund.
If you received a defective or incorrect product and prefer an exchange instead of a refund, we are happy to provide a replacement once the original product is returned. Please contact customer support to arrange your exchange.
We may update this refund policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically for any updates.
If you have any questions about this refund policy or need assistance, please don’t hesitate to contact us at:
Coastline Global Inc.
827 Lincoln Avenue
Unit B11
West Chester, PA 19380
888-999-3050