FREQUENTLY ASKED QUESTIONS
Yes, CheckUp Kit provides highly accurate results. Our diagnostic strips are designed to detect health markers reliably, with easy-to-read color charts to help you interpret your pet's urine sample. For any concerning results, we recommend consulting with your veterinarian for further testing.
Yes, CheckUp Kit is suitable for both cats and dogs. Whether you’re a dog owner or a cat lover, CheckUp Kit is designed to help you monitor your pet's health effectively and easily. However, always consult your veterinarian for any specific health concerns.
No, CheckUp Kit is an at-home diagnostic tool designed to help you monitor your pet’s health between veterinary visits. While it is a helpful tool for early detection, it should not replace regular veterinary check-ups. Always consult your vet for a professional diagnosis and treatment if needed.
We offer fast and reliable shipping for all orders placed through our website. Orders are typically processed within 1-2 business days. If you're not satisfied with your CheckUp Kit, you can return it within [insert specific return period] days of receipt for a refund or exchange. For more details on our return policy, please refer to our website’s shipping and returns section.
If you need to cancel your order, please contact our customer service team as soon as possible. Orders can be canceled before they are processed and shipped. Once your order has been shipped, it cannot be canceled, but you can return the product following our return policy for a refund or exchange.
Yes, CheckUp Kit offers a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact our customer service team for assistance with returns or exchanges. We are committed to providing high-quality products that help you take care of your pet.
CHECK UP TESTS FOR CATS
FREQUENTLY ASKED QUESTIONS
Each kit contains:
- 2 lb (900g) of patented hydrophobic litter
- 1 pipette
- 1 vial
- 2 identical diagnostic testing strips (for performing the test twice)
- 1 results reading card
Morning is ideal, or two hours after a daytime meal.
CheckUp helps you monitor your cat’s health at home. Since cats often hide discomfort, it’s essential to catch potential conditions early, before they worsen.
No, CheckUp is not a replacement for emergency visits or routine checkups. It’s designed for use between vet visits or for frequent urine collection as advised by your vet.
Submerge the testing strip in the urine sample for 2 seconds. Wait exactly 60 seconds (depending on the parameter) and compare the result with the color legend on the results card.
Yes! CheckUp ensures the sample remains intact, so you can bring it to your vet or refrigerate it for up to 48 hours.
The kit provides enough litter to create a thin layer in your cat’s litter box. Only a small layer is needed to ensure compliance, as cats are naturally inclined to use sand-like material.
Yes! CheckUp is designed for easy at-home use with a clean, empty litter tray.
Yes, cats love the natural texture, scent, and feel of the hydrophobic litter, and we see high compliance rates among our users.
If the urine is covered by litter, simply move the litter aside with the pipette. The sample will reappear on the surface for easy collection.
Seal the vial tightly to avoid leakage. If not testing immediately, refrigerate the sample for up to 48 hours.
Yes, as long as the sample is stored in the refrigerator for up to 48 hours, it can be used for lab analysis by your vet.
If the result is positive, contact your vet and bring the collected sample with you.
Yes, CheckUp is ideal for monitoring cats with chronic conditions like diabetes or kidney disease. For more details, visit our blog section on managing chronic conditions in cats.
Your kit includes two identical testing strips. Simply repeat the test using the second strip.
Since the colors on the strip change over time, we recommend circling the color on the card that matches the test strip at the designated reading time.
If the litter box was cleaned before adding the hydrophobic litter, you can still collect the urine using the pipette, as the sample will be accessible.
The urine stays on the hydrophobic litter until it evaporates. We recommend collecting the sample quickly to minimize changes in the sample, as evaporation can alter pH levels.
No, CheckUp is a single-use kit. After collecting and testing the urine, the kit should be discarded.
No, the hydrophobic litter does not alter the urine sample. It’s been extensively tested and proven not to react with urine, ensuring accurate results.
The dust is created by the friction of the litter particles. It won’t affect the urine sample or the test results.
CheckUp hydrophobic litter is non-toxic and safe if ingested. If swallowed, it won’t cause harm to your cat.
Yes! The hydrophobic litter and all materials are biodegradable and environmentally friendly.
The litter is natural, non-toxic, and biodegradable. Dispose of it in your regular trash.
Yes, CheckUp is non-invasive and promotes animal welfare. Unlike traditional urine collection methods, such as cystocentesis, CheckUp minimizes stress and discomfort for your cat.
The CheckUp Test Kit for Cats detects:
- Glucose: High glucose levels, which may indicate diabetes or obesity
- Protein: Kidney conditions
- pH: Urinary tract infections
- Blood in the urine: Hematuria, which could indicate various underlying conditions
CheckUp monitors your cat’s health, detecting common issues like high glucose, urinary tract infections, kidney conditions, and blood in the urine.
Hydrophobic litter is sterile, but once the bag is opened and exposed to air, it has a shelf life of 72 hours.
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Yes, CheckUp is ideal for monitoring the effectiveness of treatments prescribed by your vet. If you get a positive result, follow up with your vet to confirm.
Fill the vial to ¾ capacity to ensure all four parameters on the test strip are fully submerged.
Dip the strip in the urine sample for 2 seconds to ensure it absorbs enough liquid.
We recommend using a separate litter tray for the CheckUp hydrophobic litter and keeping the cats separated for a few hours to avoid cross-contamination.
Yes, CheckUp is an enhanced version of Kit4Cat, now with diagnostic strips for convenience.
Yes, additional strips are available for purchase here. We recommend using Kit4Cat for sample collection.
Follow your veterinarian’s recommendation. Routine tests are typically done twice a year, but for chronic conditions, follow your vet’s specific guidelines.
No, each kit is designed for use with one cat only to avoid cross-contamination.
CheckUp Kit is designed for general health monitoring and provides essential urine testing for common issues like glucose, protein, and pH levels. The CheckUp Kit Pro offers a more comprehensive diagnostic tool, with additional features such as the ability to monitor 10 key health parameters, including specific tests for kidney function, UTIs, and diabetes. Both kits offer fast and reliable results, but the Pro version provides a more in-depth analysis for pet owners who want a deeper understanding of their pet’s health.
CHECK UP TESTS FOR DOGS
FREQUENTLY ASKED QUESTIONS
Each kit includes:
- 1 telescopic pole (easy to assemble by attaching the ring to the pole)
- 1 collection cup with lid
- 1 pipette and vial
- identical testing strips (to perform the test twice)
- 1 results reading card
Unwrap the pole and ring. Screw the ring into the hole at the silver end of the pole. Once tightly attached, pull on the ring to extend the pole.
Our method simplifies urine collection. While walking your dog on a leash, stay alert and ready when they urinate. Once they begin, extend the pole and quickly place the cup into the urine stream to collect the sample. Seal the cup with the provided lid to prevent contamination and make transport easy.
Once the sample is collected, securely seal the collection cup with the lid and bring it home for testing.
The telescopic pole allows a comfortable distance between you and your dog. We recommend using a non-retractable leash and being attentive to when your dog will urinate. If you prefer to avoid direct contact with the urine, wearing gloves is a good option. CheckUp provides a cleaner, simplified approach compared to the “Free Catch” method.
Morning urine samples are typically more concentrated. We recommend collecting one sample in the morning and another around noon to confirm your results.
CheckUp gives you a better understanding of your pet’s overall health at home, enabling you to catch conditions before they worsen. Dogs can hide symptoms, and using CheckUp helps you detect potential health issues early.
No, CheckUp is not a substitute for emergency or routine vet visits. It’s ideal for monitoring your pet’s health between visits or for regular urine collection as advised by your vet.
Yes! CheckUp’s urine collection method is ideal for maintaining the integrity of the sample. You can bring it to your vet or refrigerate it for up to 48 hours.
Yes! If your dog just finished a treatment cycle, CheckUp is a great way to check the progress. If you get a positive result, follow up with your vet for confirmation.
Fill the vial to about ¾ full to ensure all four parameters on the test strip are fully submerged.
Dip the strip in the urine sample for about 2 seconds to ensure it absorbs enough liquid for accurate results.
Yes! The CheckUp Test Kit is designed for at-home use. With the telescopic pole, you can easily collect a sample while on your dog’s routine walk.
Because the telescopic pole keeps a comfortable distance, there’s no interference with your dog while they urinate. Traditional collection methods can cause stress and discomfort, but CheckUp minimizes that.
Seal the vial tightly to prevent leakage. If you're not testing immediately, store the sample in the refrigerator for up to 48 hours until you can perform the test.
Yes, as long as the sample is refrigerated (up to 48 hours), your vet can use it for full lab analysis.
Contact your veterinarian and bring the collected urine sample for further examination.
Yes, CheckUp is ideal for regular monitoring, especially for pets with chronic conditions like diabetes or kidney issues. Check our blog for more information on managing chronic conditions.
No worries! Your kit includes two testing strips. Simply repeat the test with the second strip.
The colors on the testing strip change continuously. We recommend circling the color that matches the strip at the designated reading time.
No, CheckUp is a single-use kit. Once a sample has been collected and tested, the kit should be disposed of.
For very small female dogs, use the lid as a receptacle to catch the urine, then transfer it to the main cup and close the lid.
Yes, the CheckUp kit is made from biodegradable, environmentally friendly materials.
Simply dispose of the collection cup in your standard garbage bin.
Yes! Our commitment is to animal welfare. CheckUp’s non-invasive design ensures a more ethical, less stressful method of urine collection compared to traditional methods.
The CheckUp Test Kit for Dogs tests for:
- Glucose: Detects high glucose levels, which may indicate diabetes or obesity.
- Protein: Identifies kidney conditions.
- pH: Helps detect urinary tract infections.
- Blood in the urine: Signals conditions like hematuria, which may have multiple causes.
CheckUp provides insight into your dog’s general wellness, detecting common issues like high glucose, urinary tract infections, kidney problems, and blood in the urine.
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No. To avoid contamination, urine must be collected directly from your dog. Ground samples cannot be used for testing.
CheckUp Kit is designed for general health monitoring and provides essential urine testing for common issues like glucose, protein, and pH levels. The CheckUp Kit Pro offers a more comprehensive diagnostic tool, with additional features such as the ability to monitor 10 key health parameters, including specific tests for kidney function, UTIs, and diabetes. Both kits offer fast and reliable results, but the Pro version provides a more in-depth analysis for pet owners who want a deeper understanding of their pet’s health.